Questions & Answers
Which means of payment are accepted?
In the main office and at the Snowpark Sportarena: CHF and Reka in cash, and the following credit cards: EUROCARD/Mastercard, Maestro, Postcard, Visa and Reka Card.
What happens to the course ticket if I have an accident?
Refund due to injuries or illness is possible by presenting a medical certification of a local doctor (only the amount equalling the unused lessons will be refunded). Course cancellations due to weather conditions (force majeure) will not be refunded or repeated. We therefore recommend purchasing the new insurance PassProtect (Details). Transfer or a credit for the next season is not possible.
Do I need insurance?
It is the responsibility of course participants to avail of accident and liability insurance. The Snow Sports School does not assume any liability for sports accidents occurring before, during or after lessons. In order to insure the booked ski course, the ski pass or the rented equipment we recommend the new insurance PassProtect .
What should I wear for a snow-shoe tour?
The best is to wear robust, waterproof hiking or trekking boots, ski pants (no jeans), wind jacket, gloves, hat, sun protection, rucksack with snacks and drinks and a shirt/pullover so you have a change of clothes. We will provide the snow-shoes and the ski poles, if you need any.